How To Pay

By Direct Debit or Credit Card

If your payment is by Direct Debit or credit card then no further action is required from you other than ensuring that your payment details are up to date. If your Direct Debit or credit card details have changed, you can update this information online at www.demon.net/mypayment . You will need to have your Demon Hostname and password or your Demon account number and postcode available to change your details online.

Pay Online

If you wish to make a payment online towards your Demon bill, please click on www.paythus.com and follow the instructions to make a secure payment. Your payment will take 3 working days to appear on your Demon account.

By Post

All cheques should be made payable to Demon, quoting your Demon Account Number and the Invoice Number to which your payment relates on the reverse of the cheque.

With your cheque, if possible please also send us a completed remittance advice slip or a copy of the relevant invoice.

All cheques should be sent to:
    Demon Payment Centre
    P.O. Box 25230
    Glasgow
    G2 5XY

PLEASE NOTE: Payments by cash or postal order cannot be accepted.

By BACS (Bankers Automated Clearance System)
Our bank details:
Barclays Bank plc
Edgware Road/Marble Arch CRP
131 Edgware Road
London
W2 2HT
Sort Code:    20-65-63
Account Code:    20864668
BIC*:    BARCGB22
IBAN**:    GB52 BARC 2065 6320 8646 68

If paying by BACS you should ensure that you complete a remittance advice slip, quoting your Demon Account Number and the Invoice Number to which your payment relates.  This will allow us to allocate your payment to the relevant invoice.

Alternatively, please send a copy of the relevant invoice together with confirmation of the BACS payment. The remittance advice slip/copy invoice should be sent to:
    Demon
    Remittance Advice
    P.O. Box 25230
    GLASGOW
    G2 5XY


If preferred, you can also send your remittance advice slip by email to: demon_customer_remittances@thus.net.

Advice and Enquiries


Our Customer Service advice line is open from 8am to 8pm, Monday to Saturday. We would be happy to answer any questions about your invoice or our services. We can help you with any of the following:

•    Billing enquiries
•    Payment options
•    Setting up a Direct Debit payment for your account
•    Change of address
•    Service amendments
•    General enquiries

Please click here to contact us.
Or write to us at:

Demon Customer Services
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8LZ

IF YOU HAVE ANY QUERIES REGARDING YOUR CHARGES AND HOW THEY HAVE BEEN CALCULATED OR TO CHANGE YOUR DIRECT DEBIT OR CREDIT CARD PAYMENT DETAILS, PLEASE CONTACT US.

* The Bank Identifier Code, also known as a 'BIC' or 'BIC code', is a worldwide standard used by financial institutions. It helps identify a specific branch or payment centre when processing automated transactions.

** An International Bank Account Number (IBAN) is a worldwide standard for numbering bank accounts. It functions like an addressing system in support of cross-country and international payments.

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